baji x Privacy Policy

This Privacy Policy applies to baji x's website (https://baji-x.cam), mobile application, and all related services. If you register, log in, make a deposit, place bets or play games, or use the platform in any way, you are considered to have automatically agreed to the terms of this policy.

This policy applies only to baji x's own services. If our platform includes any third-party links or services, those have their own privacy policies and our responsibility in those cases is limited.

Users must be at least 21 years old to open an account on baji x. We do not knowingly collect information from minors.

baji x may collect your information at various stages and in various ways. The categories of information collected are listed below:

2.1 Registration and Identity Information

When you open an account on baji x, we collect your name, date of birth, mobile number, email address, and password. National ID card or passport details may also be requested for identity verification purposes.

2.2 Financial Transaction Information

During deposits and withdrawals, we collect your payment-related information — such as your bKash, Nagad, or Rocket number and bank account details. All financial information is stored in encrypted form and is used solely to complete transactions.

2.3 Device and Technical Information

While you use the platform, we automatically collect certain information, such as:

• IP address and geographic location (at country level)
• Device type, operating system, and browser version
• Cookies and session tokens
• Usage patterns and navigation records on the platform

2.4 Gaming Activity Information

Your betting history, game preferences, win/loss records, and bonus usage information are stored in our system. This information is used to improve service quality and to ensure responsible gaming.

2.5 Support-Related Information

When you contact our support team via live chat or email, records of those conversations are retained. This helps us provide better support in the future.

baji x uses the collected information for the purposes described below:

• Account management: Handling registration, login, identity verification, and account security.
• Financial transactions: Processing deposits and withdrawals and maintaining transaction records.
• Service improvement: Analysing user experience to improve the quality of the platform.
• Promotional information: Notifying you about bonuses, offers, and promotions — but only with your consent.
• Fraud prevention: Detecting unusual activity and protecting the security of the platform.
• Responsible gaming: Identifying potentially problematic gaming behaviour and providing the necessary support.
• Legal compliance: Retaining required records in accordance with applicable law.

baji x never sells your personal information. However, information may be shared with third parties in the limited circumstances below:

4.1 Payment Processors

Necessary information is shared with bKash, Nagad, Rocket, and banking partners to complete financial transactions. These organisations operate under their own privacy policies.

4.2 Technology and Analytics Services

Trusted technology service providers are given limited access to information to ensure the functionality and security of the platform. These providers operate under baji x's guidelines and under strict confidentiality agreements.

4.3 Legal Obligations

Information may be disclosed in compliance with applicable law in response to a court order or a lawful request from a competent authority. In such cases, baji x discloses only the information that is legally required.

4.4 Corporate Changes

In the event of a business merger or acquisition, user information may be transferred to the relevant new entity — however, the protections of this Privacy Policy will remain in place and users will be notified in advance.

The baji x website uses cookies and similar technologies. Cookies are small text files stored in your browser that improve the functionality of the platform.

• Essential cookies: Required to maintain login sessions and security. These cannot be disabled.
• Functional cookies: Used to remember your preferences and language settings.
• Analytics cookies: Collected to understand user behaviour — these are not personally identifiable.

You can manage cookies from your browser settings. However, disabling some cookies may cause certain features of the platform to not work properly.

baji x has put in place both technical and administrative security measures to protect your information:

• All data is transmitted via SSL (Secure Sockets Layer) encryption.
• Two-factor verification (OTP) is in place to protect accounts.
• Access to sensitive information is restricted to authorised staff only.
• Regular security audits and vulnerability assessments are conducted.
• Financial information is stored on separate, secured servers.

Nevertheless, no digital technology is entirely risk-free. We are committed to providing the highest level of protection, but notifying you promptly and taking the necessary steps in the event of a security incident is also part of our responsibility.

baji x retains your information for as long as necessary to fulfil the purposes described in this Privacy Policy or as required by applicable law.

• Active accounts: All information is retained for as long as the account remains active.
• After account closure: Financial records and transaction history are retained for a set period as required by law.
• Marketing information: Deleted immediately upon unsubscription.
• Technical logs: Automatically deleted after 90 days as a general rule.

As a baji x user, you have the following rights regarding your personal information:

• Access: The right to request information about what data we hold about you.
• Correction: The right to request correction of inaccurate or incomplete information.
• Deletion: The right to request deletion of your information in certain circumstances — however, some information may need to be retained due to legal obligations.
• Objection to processing: The right to object to marketing communications or certain types of data processing.
• Data portability: The right to request your information in a structured format.
• Withdrawal of consent: You may withdraw consent from consent-based data processing at any time.

To exercise these rights, contact our support team. We will process each request in a timely manner.

baji x supports its users in building responsible gaming habits. To this end, we analyse gaming activity data and provide appropriate support if we identify signs of problematic behaviour in any user.

Information collected for this purpose is strictly confidential and is used solely for the user's wellbeing — it is never shared with third parties. This information is also used to enforce the 21+ age requirement.

baji x reserves the right to amend this Privacy Policy as needed. For significant changes, we will publish a notice on the platform and send a notification to the registered email address or mobile number.

Continuing to use the platform after any changes will be considered as your agreement to the updated policy. We recommend always reading the latest version. For the general terms of our services, please visit the Terms and Conditions page.

If you have any questions, concerns, or data rights requests regarding this Privacy Policy, please contact us. Our support team is available in both Bengali and English, seven days a week, twenty-four hours a day.

If you feel your data rights have not been properly addressed, please contact us directly first. We take all complaints seriously and aim to resolve them quickly. To learn more about us, visit our About Us page.